Shipping policy
Shipping Policy
At Home Haven, we want to get your order to you as quickly as possible. Here's everything you need to know about how we ship.
Processing Time All orders are processed within 1–3 business days after payment is confirmed. You'll receive a confirmation email with tracking details once your order is on its way. 📦
Estimated Delivery Times Delivery times vary depending on your location:
- 🇦🇺 Australia: 7–20 business days
- 🇳🇿 New Zealand: 7–20 business days
- 🇺🇸 United States: 10–25 business days
- 🇬🇧 United Kingdom: 10–25 business days
- 🇪🇺 European Union: 10–25 business days
Please note that delivery times are estimates and may vary due to customs processing, public holidays, or carrier delays outside our control.
Shipping Costs We offer standard shipping on all orders, with free shipping available when you spend over the threshold for your region at checkout.
Tracking Your Order Once your order has shipped, you'll receive an email with a tracking number so you can follow your parcel every step of the way.
Customs & Duties International orders may be subject to customs fees or import duties charged by your local government. These charges are the responsibility of the customer and are not included in your order total.
Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us at homehaven714@gmail.com and we'll investigate right away. We're committed to making sure every Home Haven order reaches you. 🏠🩷